Great product and service 👌
Love this honey the best! I have tried many other brands and this is the best! I highly recommend for everyone!
Shipping policy
ORDER PROCESSING:
Please allow 1 business to process your order. Expect an email within 24 hours to let you know your order is on the way!
Orders are generally shipped within 1 working day - and we use various different providers depending on your location.
SHIPPING RATES / SPEEDS
MAIN MARKETS
We offer simple flat rate shipping to our main markets.
For a limited time we are offering FREE SHIPPING over $ / £ / € 70 to our main markets for all orders
Our main markets are
- USA
- UK
- Germany
- Italy
- France
- Spain
- Netherlands
- Belgium
- NZ
SHIPPING SPEED
Our typical delivery times to our main markets are below
- USA
- 2 - 5 Business Days
- UK
- 1 - 2 Business Days
- Netherlands
- 1 - 2 Business Days
- Germany / France / Belgium
- 1 - 3 Business Days
- Italy / Spain
- 4 - 7 Business Days
OTHER MARKETS
We ship to many other countries as well - and these shipments are sent directly from NZ
For these shipments - the shipping cost is based on speed, weight and location of delivery for each order. Please check the shipping price at check out for more order specific pricing details
DUTIES
In the USA, UK and EU we cover ALL duty & taxes for our customers. For other markets it is up to the customer to ensure that any duties are paid for any goods they are importing. Key countries are listed below
| Country | Basic Customs Duty |
Other Duty | GST/VAT (based on duty value) |
Effective Rate to Pay (Tax + Duty) |
| Bahrain | 5% | 10% | 15.5% | |
| Kuwait | 5% | 5% | 10.3% | |
| Oman | 5% | 5% | 10.3% | |
| Saudi Arabia | 5% | 5% | 10.3% | |
| Qatar | 5% | 5% | 10.3% | |
| UAE | 5% | 5% | 10.3% | |
| India | 60% | 10% | 5% | 84.8% |
| Malaysia | 0% | 5% | 5.0% | |
| South Korea | 0% | 10% | 10.0% | |
| Taiwan | 0% | 5% | 5.0% | |
| Indonesia | 5% | 11% | 16.6% | |
| EU | Wonder Honey Pays | 0.0% | ||
| UK | 0.0% | |||
| USA | 0.0% | |||
MONEY BACK GUARANTEE
We have a 30-day Money Back Guarantee, which means you have 30 days after receiving your item to request a refund. You will need to return the product in order to be able to do this.
We have return centres based in
- UK
- Germany
- USA
For orders from any other country - we can not accept returns so we will require photos of the issue with the order to be sent to us, we will then action the refund